Frequently Asked Questions

 

What is the minimum age for hiring one of your motorcycle?

You need to be aged 25 by the first day of hire.

 

What sort of license do I need?

You need a license which is valid for the class of motorcycle you're hiring. This can be either a New Zealand license of a license from the country you come from. If it's not in English you will need either a translation or an International Driving Permit.

 

What is the minimum hire period? 

The minimum period hire is 24 hours, so if you pick a bike up at 10.00am it's yours till 10.00am the following day.

 

Can I hire a helmet or clothing?

Yes. We have a variety of jackets, overtrousers and helmets available. You can book these online when you book your bike, we'll match sizes/styles etc when you pick the bike up. We do not hire boots or gloves so best to bring your own. See our article  'What to Wear'  for a guide to suitable clothing.

 

How do I get to you?

We are located around 70km south of Christchurch International Airport and just 5km off State Highway 1, see  'Our Location'  for more information.   If you're flying in we have a pick up service operating which will pick you up from International Arrivals and bring you direct to our premises. This service is free for rentals of more that 5 days. If you're arriving by other means we can pick you up from Ashburton bus terminal which is outside the Isite, or, if you're driving just come directly to our premises. Our physical address is:

515 Dromore Methven Road,
Ashburton. GPS Coordinates S43.80802, E171.79982.

 

Can I leave my vehicle with you?

Yes, you're welcome to leave whatever vehicle you arrive in with us. If it possible we'll lock it up but if its a car or campervan it will be left locked in our yard.

 

At the end of my tour can I leave the bike somewhere else, Auckland for example?

Yes, you can drop the bike off at Christchurch, Dunedin, Queenstown, Wellington or Auckland. This service is only available for tours of more that 6 days duration and a relocation fee will be charged which will be shown as a separate item on your booking form.

 

If I choose to drop of somewhere else how do I then get to the airport or my hotel?

This will depend on which location you go to, and the day and time of drop off. Each location is close to either a train or bus route so transport is not a problem - once you know your dates contact us and we'll arrange the most suitable solution.

 

Can I pick my bike up from somewhere other than your headquarters?

Not usually, but if for some reason you have no other alternative contact us prior to making a booking, we'll see if something can be arranged.

 

Do I have to choose one of your routes?

Absolutely not. You can go wherever you choose, the suggested routes simply  give you an idea of where to go and what to expect. You can follow a suggested route or go you're own, possibly taking in parts of a particular route which appeal to you, or even combine parts of a different routes.   The possibilities are endless.

 

What do I do if I crash?

We'd prefer it if you didn't have any accidents while out riding but if you do here's how to deal with it.

Get the address and phone number of all those involved plus any witnesses and remember that if anyone is injured you must report the injury to the Police immediately.  Inform us as soon as possible so that the appropriate action can be taken (see Terms & Conditions).  Note that, unless you are not the one at fault, you are responsible for the cost of repairing the motorcycle up to the insurance excess of $3,500.  You are also responsible for the cost to recover the vehicle if it can no longer be ridden.  This can get pretty expensive for you so try not to let it happen.

 

Do you offer guided tours?

Yes. If you want to book a guided tour you need to contact us with your requirements. Each tour can be individually tailored to suited you particular interests/timescale/budget. We also have riding Ambassadors available if you'd just like a riding companion for a day or two, these are local motorcycle enthusiasts who are just looking for an excuse to ride for a day or two. Contact us you'd like more information about either Guided Tours or Ambassadors.

 

When is the best time to tour in New Zealand?

Each part of the year has it's own attractions. During the summer (Nov - Feb) you'll get the longest days and highest temperatures but will find accommodation tightens up, particularly in the centers. You'll get some fantastic riding in March April and May, the days are still long enough, the weather tends to be very settled and the roads are all but empty plus accommodation is plentiful, start in the south and head north. Winter (June - Aug) can be, well wintery, but you'll still get some fantastic riding especially through the mountain passes on a sunny afternoon, but do be aware that accommodation will be tight in the main ski restorts (Queenstown, Wanaka, Ruaphuna) so if you're going to those areas book ahead. Sept Oct can be variable, it's New Zealand springtime, expect the odd wintery blast but also enjoy the warmer weather and longer evenings.

 

Are there plenty of fuel stations?

In a word yes, but be aware that most small town stations will close at night. The majority of them will have a 24/7 card service taking most major credit cards but there is the odd exception.  Murchison for example closes 9pm to 6am and doesn’t have an afterhour service (unless you want to fill your bike with diesel!) so the nearest fuel is St Arnaud (60km) or Springs Junction (83km).  You will rarely have to travel more than 150km between stations but if you’re heading into remote places we can supply a 1ltr fuel container ‘just in case’.

 

How far will I travel each day?

250 to 350km day is not a bad yardstick to use when planning your trip, of course it's possible to do less or more than this depending on what sort of experience you're looking for. Check out  'Roads, Weather and Distances'  which has lots of useful information.

 

Where should I stay and how much will it cost?

New Zealand has a range of accommodation options ranging from camp grounds to 5 star hotels. If you're camping then expect to pay around $20pp for a tent site, up to $110 for a powered cabin, many camp grounds also have units available which can be a good option if there are 5 or 6 of you. Motels range from $90 - $160 for a double room and will usually allow an extra guest or two at $10/20pp. Hotels will vary in price according to standard of accommodation and location, $300 would be the norm in a major city but of course the sky is the limit. AirBnb is also increasingly popular but the good ones do get booked early.

 

What are these - Tasman Valley Road, Nevis Canyon Road, Mavora Lakes Road, Waikaremoana Road and TSS Earnslaw?

These are all seasonal roads that are generally only open during the summer months, they are not sealed and often have multiple river crossings as well as sharp bends and steep gradients.  We have a certain number of bikes which can be used on these roads so make sure you book the right bike if you want to ride these roads.  They offer some of the very best off road riding you'll get but can be a challenge for those with litle experience. TSS Earnslaw is The Steam Ship Earnslaw which operates on Lake Wakatipu (Queenstown). A great add on to your trip is to ride up Mavora Lakes road from State Highway 94 (around 120km) then load it onto the Earnslaw for the crossing to Queenstown.

 

Are there any bears in New Zealand?

No, but you’ll find lots of beers, you’re probably getting confused by the Kiwi accent…

 

Can't find what you're looking for?

Use our  'Contact Us.'  form to ask your questions. We'll get back to you asap.